Privacy policy

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how XONEOFART ("we," "us") collects, uses, and shares your personal information when you visit or make a purchase from www.xoneofart.com (the "Site").

Information We Collect

  • Order information: your name, shipping and billing address, email, phone number, and payment details (processed securely by our payment providers — we never see or store your full card number).
  • Device information: browser type, IP address, time zone, and cookies, collected automatically as you browse the Site.
  • Browsing behavior: the pages and products you view, referral sources, and how you interact with the Site.
  • Content you submit: reviews, photos of artwork in your home, custom art briefs, and messages you send us.

How We Use Your Information

  • To fulfill orders — processing payment, painting your piece, sending Preview Before Shipping photos, arranging delivery, and providing order confirmations and tracking.
  • To communicate with you about your order and respond to support requests.
  • To screen orders for fraud and risk.
  • To send marketing emails, if you've opted in. You can unsubscribe at any time via the link in any email.
  • To improve our Site and, where permitted, show you relevant ads on platforms such as Facebook, Instagram, and TikTok.

Sharing Your Information

We share personal information only with service providers who help us operate the store:

  • Shopify, which powers our online store — see the Shopify privacy policy at www.shopify.com/legal/privacy.
  • Payment processors to complete transactions securely.
  • Shipping carriers (UPS, FedEx, USPS) to deliver your artwork.
  • Analytics and advertising partners (such as Google, Meta, and TikTok) that use cookies and pixels to help us understand Site traffic and measure ads.

We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information for money.

Cookies

Cookies are small data files stored on your device. We use them to keep your cart working, remember your preferences, and understand how visitors use the Site. You can control or delete cookies through your browser settings; disabling them may affect parts of the Site such as checkout.

Your Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to request access to the personal information we hold about you, request that it be corrected or deleted, and opt out of the sharing of your information for cross-context behavioral advertising. To exercise any of these rights, email support@xoneofart.com with the subject line "Privacy Request." We will not discriminate against you for exercising your rights.

Data Retention

We keep your order records for as long as needed to provide our services and meet legal, tax, and accounting requirements, unless you ask us to delete them.

Minors

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date above shows the latest revision.

Contact Us

XONEOFART is operated by XIA MEN LIAN KE NETWORK TECHNOLOGY LIMITED.

Registered Business Address:
RM C03, 9/F Kato Factory Bldg,
2 Cheung Yue St,
Lai Chi Kok, Hong Kong.

U.S. Fulfillment Address:
10746 Commerce Way, Unit B-6,
Fontana, CA 92337, United States.